BytownSecurity and privacy
Secure your Bytown login, keep an eye on where you're signed in, and know exactly what Bytown and any connected assistant can see.
Secure your login
Open Settings → Security. You'll confirm your password before you can change anything there.
Signed up with Google? You don't have a Bytown password yet. Choose Forgot password on the sign-in page to set one first.
- Update password: use a long, random password you don't use anywhere else.
- Two-factor authentication: add a code from an authenticator app at sign-in.
- Passkeys: sign in with your device's fingerprint, face or screen lock instead of a password.
See where you're signed in
Open Settings → Profile. It shows your last sign-in. Choose to sign out from all other devices and browsers if you see anything you don't recognize.
When someone signs in to your account from a new device, Bytown emails you the time, the device and its IP address, with a link to reset your password.
Your ad accounts stay yours
Bytown connects to your ad accounts with the access you grant at sign-in. Your accounts, campaigns, history and billing stay with you. Disconnect any platform under Connections, and nothing in the account itself changes.
AI assistants
- An assistant works on one business, with your own Bytown permissions.
- It never receives your Bytown password or your ad platform logins.
- Every change it proposes waits for your confirmation in the conversation.
- Disconnect it any time under Connections → AI assistants, and its access ends at once.
Bytown keeps a record of every change staged or confirmed. It does not sell connector data or use it to train AI models. Read the detail in our privacy policy.
Delete your account
Before you delete your account, cancel the plan for each business you own under Settings → Billing. Deleting your account doesn't cancel a plan.
Then open Settings → Profile and choose Delete account. This permanently deletes your account and its data, and it can't be undone. Your ad accounts on Google, Meta, LinkedIn, Microsoft and ChatGPT Ads are not deleted. You can also follow our data deletion instructions.
Report a security issue
Email hello@bytown.co with what you found and how to reproduce it.
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